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Re: I have recorded a video with an expired Dropbox Business trial, can I access it if I upgrade?

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I have recorded a video with an expired Dropbox Business trial, can I access it if I upgrade?

Explorer | Level 4

Pretty much the title. I recorded a 30 minute video conference with my Dropbox work account. It turns out the account was on Business trial and it has expired. If I upgrade into a Business plan, would my recording still be there, or is it gone?

2 Replies 2
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Re: I have recorded a video with an expired Dropbox Business trial, can I access it if I upgrade?

Super User II

How did you record and send it to Dropbox @Abbad ? If the account is expired and does not exist then it wont have sync'd - same if there is no quota or the accounts have been deleted. 

 

The best thing to do is go back to the software you used to record the video with and see what happened to the recording. It should have failed to sync and so hopefully they have it somewhere for you to reconnect and download.


 


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Re: I have recorded a video with an expired Dropbox Business trial, can I access it if I upgrade?

Explorer | Level 4

Thank you! Not to bother you with more (you can totally ignore my follow up, if you haven't the time). I have used Jitsi, which is really unlikely to have any backup on their servers. I did, though, try to do another run through of a recording and got this message, doesn't actually mean it didn't sync? 

 

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