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Re: I have two Dropbox folders on my computer

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I have two Dropbox folders on my computer

Explorer | Level 4

I moved my DB folder from C: to D: per instructions (preferences --> sync--> move, etc.).

However, a DB folder remained on the C: drive with whatever folders were synced at the time.  How can I get rid of the DB folder on C:.  It's taking up a ton of space.  Can I just delete the folders, since I am no longer synced with the online DB account?

Thank you.

1 Accepted Solution

Accepted Solutions
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Re: I have two Dropbox folders on my computer

Dropboxer
Dropboxer
Hi there @kkdkp, thanks for posting your question on the Community! 
 
Initially, I wanted to mention that the Dropbox folder, in general, is just like any other folder on your computer but with syncing capabilities. 
 
For this reason, could you please ensure that the Dropbox folder in your C drive:
  • Isn’t syncing with your Dropbox account?
  • Contains the same/similar files as the Dropbox folder in your D drive?
Could you also send me a screenshot (without any personal info) of the Dropbox folders that you’re seeing? This will give me a better visual understanding of your concern. 
 
Thanks in advance!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

3 Replies 3
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Re: I have two Dropbox folders on my computer

Dropboxer
Dropboxer
Hi there @kkdkp, thanks for posting your question on the Community! 
 
Initially, I wanted to mention that the Dropbox folder, in general, is just like any other folder on your computer but with syncing capabilities. 
 
For this reason, could you please ensure that the Dropbox folder in your C drive:
  • Isn’t syncing with your Dropbox account?
  • Contains the same/similar files as the Dropbox folder in your D drive?
Could you also send me a screenshot (without any personal info) of the Dropbox folders that you’re seeing? This will give me a better visual understanding of your concern. 
 
Thanks in advance!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Re: I have two Dropbox folders on my computer

Explorer | Level 4

Hi Lusil,

Prior to reading your reply, I 'unsynced' all folders except one.  There was no change to the "old" DB folder in C:.  It only affected the DB folder in D: (the one I want to keep).

Unable to upload the screen shots - "An unexpected Error has occurred".

Thank you.

Highlighted

Re: I have two Dropbox folders on my computer

Dropboxer
Dropboxer
Thanks for the additional info, @kkdkp
 
Just to confirm troubleshooting, could you please provide me with the screenshots by attaching them via one of the following options?
Attach image.png

Thanks in advance once again!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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