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All day i have been trying to upload photos, however there is no upload activity. All i keep seeing on the photos i want to upload is "Waiting to upload". I have tried to upload the photos through my wifi and mobile data but wouldnt work. I have tried to upload different photos but wont work. I am using my iphone to download to dropbox and have turned my phone off/on but wont work. I have deleted my app and downloaded it again but it wont work. I have signed out/in again but wont work.
Can someone please tell me how to make it work!!!!
Has Dropbox responded with a solution yet? This problem persists, yet it doesn't look like Dropbox staff have touched this issue in months, meanwhile users can't upload certain files that they need to save and send. Dropbox, can you send us any updates on this?
Hi @fletchermail; I'm sorry for the late reply.
If you're still having issues with this, could you provide a screenshot of the error you get and let me know the exact OS and build of the device you're noticing this on?
Thanks a bunch!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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This seemed to have fixed the issue, but please flag that it will remove all of the items in your waiting to upload queue. I lost 145 items waiting to upload!
Clearing the cache and signing out helped, but only temporarily. Now I have to continually do this. Why?
Thanks!
Hi @Christopher1020, if you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the app, rebooting the device, and then reinstalling it to see if this helps?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
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