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I lost all my information when I was syncing my account to my pc

I lost all my information when I was syncing my account to my pc

cristian_11_17
Explorer | Level 3

all my files are gone and i cant find then on the website

1 Reply 1

Re: I lost all my information when I was syncing my account to my pc

Daphne
Dropboxer
Hi there @cristian_11_17, thanks for posting!

Have you checked to see if you can restore the files to your account with these steps?

Also, just to clarify, are you referring to missing the files you had within your Dropbox account, or also files that were in other locations on your computer?

Did you possibly enabled the computer backup feature when setting up the app on the computer?

Keep me posted!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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