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I lost my comments from a file I moved. Can I retrieve comments using the version history?

New member | Level 2
New member | Level 2

I'm experiencing this issue too, where a file was moved and the comments disappeared. Is there a way to retrieve the comments using version history?

3 Replies 3
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Re: Saving Comments in Dropbox Paper File Bug

Dropboxer
Dropboxer

Welcome to our Community @Dorothy F.!

I'll be happy to help with this!

Could you first clarify if you're referring to your regular Dropbox files OR to your Paper docs for me? 

Thanks! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Saving Comments in Dropbox Paper File Bug

New member | Level 2
New member | Level 2
regular Dropbox files
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Re: Saving Comments in Dropbox Paper File Bug

Dropboxer
Dropboxer

Can you please let me know if you can locate the file in question and access it from another browser that you accessed it when you first noticed the comments missing @Dorothy F.?

Let me know if you had any luck finding your file's comments through an other browser please! 

PS: I moved your post to a new thread as the thread you had originally posted was about missing comments within Paper docs and was dated back in 2019. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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