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I lost thousands of files after deleting my Dropbox from users

I lost thousands of files after deleting my Dropbox from users

Explorer | Level 3

I delete the dropbox folder from the users folder. all my dekstop is deleted. My dropbox was off about 3 months, not even sync. I lost all my pdfs and folders.

 

i cant find my pdfs i tried all the  ideas dropbox community said

1st. This is not a hate idea , i just lost work worth of thoussands!

2nd. Why dropbox replaceed the name of dekstop in the users folder.

3rd. the dropbox was off , not even sync.so my dekstop was a virtual dekstop of dropbox then after deleting the dropbox aka dekstop in the users folder my files are dissapeared.

ANy suggestions

Someone to help me

 

 

1 Reply 1

Re: COMPEX

Dropboxer

Hi there @PanayiotisMRK, thanks for checking in with us. 

 

Just to make sure that we're on the same page, were you using our computer backup feature to backup your Desktop folder into the Dropbox folder?

 

Also, if the desktop app wasn't syncing when you deleted the folder, could you check if the items you're looking for are online

 

You can also check your events page and your local Trash/Recycling Bin for any additional information about these files. 

 

Give me a nudge with any updates, cheers!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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