Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Hi,
I tried to delete the dropbox.cash several times, but it comes back just few minutes after that!
It is a huge file (26 Go), which prevents my dropbox to synchronize.
I even waited more than 3 days, but nothing happened
How can I delete it ?
Thanks
Hi @AdelAb; welcome to our Community!
The issue you are experiencing may be related to an issue with the Dropbox cache folder or with some of the contents within it.
As you know, our desktop app keeps a cache of files hidden in your Dropbox for efficiency and for emergency purposes. You can use the steps below to clear the cache. This will not affect or remove the files in your Dropbox folder and will also free up space in your hard drive.
If the issue persists, please remove the Dropbox cache folder completely. This involves following the same steps to clear the cache folder, but this time try by fully deleting the main .dropbox.cache folder instead of deleting just its contents.
Let me know how it goes!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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