cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We want to hear from you. What do you use Dropbox for?
Close

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

I'm getting a "Network error" when downloading folders, why is that?

New member | Level 2
New member | Level 2

i cant download any folders, very time it hits 50% in the download it say "network error" (im conected by LAN) i checked the internet, but its not the problem, and i dont know what to do

1 Reply 1
Highlighted

Re: i cant download folders

Dropboxer
Dropboxer

Hello there @mfrancovich01, thanks for reaching out to us here!

 

Can you try the following to see if there's any difference in downloading?

  • Clear your browser's cache
  • Use an incognito/private browsing window
  • Use another web browser

If you're still having trouble with the same error, please let me know which browser you're using as your default and the version you have installed.

 

Let me know how it goes!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Polls
Do you know how to organize your files and folders?
<b>We have created a guide on folder best practice, so you can get organized now <a href="https://www.dropboxforum.com/t5/Business-Tips-tricks/Folder-structure-best-practice/m-p/428456#M39"><u>check it out here</u></a>.</b>

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?