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I'm getting an error adding a shared folder to my account

I'm getting an error adding a shared folder to my account

lpaeno
New member | Level 2

I am unable to accept an invite to a shared folder.  I continuously get the following message:

 

Error (500)

Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home.

1 Reply 1

Re: Error

Jay
Dropboxer
Hi @lpaeno, thanks for joining the Community!

The email invite is one way to join a shared folder, but there is another.

You should be able to add the shared folder directly from the site to join it.

Keep me updated with any progress!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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