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Re: I'm getting an error importing files into Chunky

I'm getting an error importing files into Chunky

Degvoidl3
New member | Level 2
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I am trying to import files from Dropbox into Chunky, a comic book reading app. Most of the files import easily, but some won’t import, and I’m given a Dropbox error -1 message in the app. Dropbox doesn’t indicate an issue.

1 Accepted Solution

Accepted Solutions

Degvoidl3
New member | Level 2
Go to solution
Thanks for the help. I did need to update Dropbox, but in the meantime, I worked around the problem by exporting direct from Dropbox rather than importing from Chunky. Thanks again!

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2 Replies 2

Walter
Dropbox Staff
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Hi @Degvoidl3; welcome to the Community!

 

Can you please make sure you're running the most up-to-date version of your iPad's OS (from what I gather this is an iPad specific app for comic-book reading), our mobile app and the 3rd party app in question? 

 

If that didn't help, please send me a screenshot of the exact error you get along with the file's size and type if possible so I can take a better look into this. 

 

Thanks! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Degvoidl3
New member | Level 2
Go to solution
Thanks for the help. I did need to update Dropbox, but in the meantime, I worked around the problem by exporting direct from Dropbox rather than importing from Chunky. Thanks again!
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