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I'm getting an error that my Office 365 isn't supported on my browser

New member | Level 2
New member | Level 2

Up until Friday I could open a file from dropbox into any of my office application online using safari on my mac.  On Friday afternoon in the middle of documents due to a client dropbox keeps throwing an error telling me office 365 isn't supported on my browser.  I can go to office 365 directly and create a new document but then I can't save it to dropbox.  Help - this is slowing me down.

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Re: Office Integration

Dropboxer
Dropboxer

Hi there @rebeccamunster, thanks for reaching out to us on the Dropbox Community!

 

I'd be happy to help, but just to make sure that we're on the same page, could you send me a screenshot (without any personal info) of the error message? 

 

Could you also let me know if you get this error when you navigate through another browser or an incognito window? 

 

Keep me posted - thanks!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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