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I'm getting an error when trying to move a folder on the website. Any ideas?

New member | Level 2
New member | Level 2

I am trying to move a folder from one location to another but it just says can't move 1 item but it doesn't explain what or why and then nothing from the folder moves to the new location. See screenshot below. Any ideas why this would be?

Thanks

Screenshot 2020-02-27 at 11.11.56.png

1 Reply 1
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Re: Error moving folder

Dropboxer
Dropboxer

Hi there @meneels; how are you today?

I'll have to admit, the error message there is pretty vague and I'd like to look into this for you so, please, could you clear your browser's cache and try again? 

If that doesn't help, try an incognito window or even another browser with no extensions or plugins running as these can some times cause issues. 

Keep me posted on the results (as we're merely excluding browser specific issue here) and we'll take it from there. 

Thanks a bunch and welcome to our Community! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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