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I'm having an issue when sharing via an email address, any help?

New member | Level 2
New member | Level 2

I have no problem creating a link and copying the link in my e mail and then sendit out.  Works fine.  But when I click share - and enter an e mail address and hit share - nothing happens. What am I doing wrong.  I also want to enter an large e mail distribution list ( 100 ) names.

 

Thank you

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Re: sharing via e mail

Dropboxer
Dropboxer
Hey there @mwinn,
 
Can you let me know where you are sharing the file/folder from, ie. the website, mobile app or desktop app Dropbox folder? Also, after you’ve attempted to share, if you go back to the file/folder and click share again, you should see the email addresses of the recipients you've already shared with. Do you see the recipient's email there still?
 
If you want to enter a large number of email address at once, you can add multiple emails in the sharing window before clicking “Share” so you don’t need to add each recipient one by one.
 
Let me know what you find - Thanks! 

Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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