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I'm having trouble disabling the computer backup feature, any help?

I'm having trouble disabling the computer backup feature, any help?

New member | Level 2

Hi,

 

I have just installed dropbox. I DO NOT want to automatically back up desktop/download/documents files on dropbox, but I cannot change the settings. It seems a common problem, and I had a look at suggested solutions... but If I go to back up preferences as suggested in other posts, and then unclick desktop etc. I cannot save the new preferences.

 

Can you please advise as the only solution seems to uninstall dropbox and close my account?

 

Regards,

Tommaso

1 Reply 1

Re: PC back up settings

Dropboxer

Hi @TP12, I'm sorry to hear you're having trouble with this!

 

Could you just clarify for me, when you check in the Backup tab of the desktop app preferences, does the option show "Manage" or "Set-up"?

 

If it's showing "Set-up" then the backup has already been disabled. In this case, you can move the content of the backup folder in Dropbox back to the original locations on your computer.

 

Let me know what you find!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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