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Re: dropbox doesnt sync from xodo

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I'm having trouble with Dropbox syncing from Xodo

New member | Level 2

Hi, i use xodo to read and change pdf files and, up to a week ago, as soon as i closed the xodo, a notification appeared on my tablet informing me that there was an update to be made and, when i clicked, the dropbox started to update the changes in the pdf (I open the pdf in the xodo directly from the dropbox). Now it doesn't appear anymore. And none of the apps have any commands in that of this. I even found an option in the xodo of sending the file to the drobbox, and letting this new file saved there. but what I want is the files to be in sync and not that every time I modified them I had to send a new version to the dropbox. What happened? does anyone know how to make the dropbox start syncing immediately after i close the xodo app like it used to do?

5 Replies 5
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Re: dropbox doesnt sync from xodo

Super User II

As you are having issues with Xodo I'm afraid @AngelitaS you need to ask them for help.


 


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Heart Did this post help you? If so please mark it for some Kudos below. 


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Re: dropbox doesnt sync from xodo

New member | Level 2
I dont think so, mark. Ive already talked with xodo and they says its a dropbox problem. So this tip doesnt helped me
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Re: dropbox doesnt sync from xodo

Super User II

@AngelitaS wrote:
I dont think so, mark. Ive already talked with xodo and they says its a dropbox problem. So this tip doesnt helped me

Mark is correct. Because you're using a third-party app, and you're opening the file within the Xodo app, it's the functionality of that app that you're having a problem with. Only the developers of Xodo will be able to assist you. Dropbox cannot provide support for third-party apps.

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Re: dropbox doesnt sync from xodo

New member | Level 2

Had the same problem. Contacted Xodo. Solution was to logout of Dropbox, reboot device, login to Dropbox. 

At least for me that solved the issue.

Hope it helps you too.

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Re: dropbox doesnt sync from xodo

Explorer | Level 4

That was a horrible tip. All my (unsynced) annotations are now gone. Thanks.

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