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I'm missing a files from my Basic account, how can I find them?

I'm missing a files from my Basic account, how can I find them?

Klerche
Explorer | Level 3

Hello!    I have lost files/folders from my dropox (basic) - what do i do to find them?     

They havent been deleted.   Thank you so much 

4 Replies 4

Re: missing files

Daphne
Dropboxer

Hey there @Klerche, thanks for posting!

 

Have you tried doing a search within your Dropbox account for the missing file/folder names?

 

Also, I'd suggest having a look at your events page, to see what actions you see related to these missing files.

 

Let me know what you find and we'll go from there!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Re: missing files

Klerche
Explorer | Level 3

Hi Daphne, 

 

thanks so much, thats helped alot, the events link is great.    I think i have worked it out now.   appreciate your response and sorry it took me a while to get back to you. 

Re: missing files

Daphne
Dropboxer
Thanks for getting back to me here @Klerche, I'm glad to hear that you've worked this out!

I'll be just a post away if you need anything else. 😀

Wishing you a great week ahead!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: missing files

Klerche
Explorer | Level 3
Have a good week too...
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