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I'm missing files on my computer after setting up the computer backup feature via the desktop app

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I'm missing files on my computer after setting up the computer backup feature via the desktop app

New member | Level 2

Hello expert users.  I downloaded dropbox on my computer just to upload some large files.  Unfortunately the backup process started automatically and I can't seem to find some of my key folders on my computer.  Total disaster!  Any help would be appreicated.

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Re: Missing Files on Computer

Dropboxer

Hi @dnstyles; welcome to our Community and thanks for using Dropbox!

 

As a first step, could you take a look at our dedicated guide about the new computer backup feature and let me know if it helps?

Thanks! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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