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I'm missing some files after deleting the backup folder from Dropbox on my computer. Any ideas?

I'm missing some files after deleting the backup folder from Dropbox on my computer. Any ideas?

New member | Level 2

I installed Dropbox on my computer, not being that computer literate i guess i backed up my whole computer or desk top or files to dropbox. i had this DB icon on everything i use for work also on my site. Like the idiot i am i deleted the dropbox file. . and lost everything. like all my work files and notes for the last 4 years gone. i was able to "recover" them from DB but most things have a X and most my notes and files are not on my desktop even though a icon is there. i can through serching find them on my DB. but i need them back on my computer and not sure exactly how to do the process with out downloading each individual file. I searched and searched for a support number but cant find one so i assume this is how questions and answers are done. 

1 Reply 1

Re: I'm missing some files after deleting the backup folder from Dropbox on my computer. Any ideas?

Dropboxer

Hi @ArslanAsh, thanks for taking the time to message us!

 

If there are any deleted files, try recovering them from the Dropbox site.

 

If the missing files weren’t syncing to your account, then it wouldn’t be possible to recover them from the site. 

 

However, it might be possible to recover the files from the local machine from the recycle bin, or using a third party app or service to do so.

 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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