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I'm not seeing the option to Rewind a folder of ours. Any ideas?

New member | Level 2
New member | Level 2

I can not see he Rewind Folder option

I'm member of a business team and the administrator activated it mounts ago.

I used it a lot of time.Now the option desappear but nobody have changes a thing.
What can we do?

Tnx

5 Replies 5
Highlighted

Re: I'm not seeing the option to Rewind a folder of ours. Any ideas?

Dropboxer
Dropboxer

Hi @GiGu; welcome to our Community!

I'm sorry to hear about this and I'll do my best to help.

Can you first try clearing your browser's cache, an incognito window and/or another browser to exclude this from being simply a browser specific matter?

If you're still bumping into this issue, please send me a screenshot of how it shows on your end so I can have a visual to advise further. 

Thanks a bunch! 

PS: If you'd like me to reach out to the email address that's connected with your profile here on our Community so I can get you in touch with our Restorations team, just let me know. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: I'm not seeing the option to Rewind a folder of ours. Any ideas?

New member | Level 2
New member | Level 2

Here is a screenshotscreen_dropbox1.jpeg

Highlighted

Re: I'm not seeing the option to Rewind a folder of ours. Any ideas?

Dropboxer
Dropboxer

Thanks for the reply @GiGu.

Would you like me to reach out via the email address that's linked to your profile here so we can work on this together with all of my tools available? 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
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Highlighted

Re: I'm not seeing the option to Rewind a folder of ours. Any ideas?

New member | Level 2
New member | Level 2

[personal information removed by Moderator to align with the Community's Guidelines]

Highlighted

Re: I'm not seeing the option to Rewind a folder of ours. Any ideas?

Dropboxer
Dropboxer

Thanks for the speedy reply and your cooperation on this Gipo.

I just sent you a brief message so we can have a look into this matter so whenever you get a spare moment, please take a look at your email's inbox and we'll take it from there.



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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