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I'm overquota, was my account hacked?

I'm overquota, was my account hacked?

Bill1950
New member | Level 2

On 12/20/20 my content maxed out with files that I didn't recognize.  I was notified that I would need to 2 more terabytes.  I was afraid that I had been hacked and decided to eliminate my Dropbox account at work and home, thus starting over.  I went to install a new account today and my old account contents poped up again with a reminder notice to add more space.  What do I do now?

1 Reply 1

Re: Hacker Attempt?

Jay
Dropboxer

Hi @Bill1950, thanks for posting today!

 

If your account was filled up with unknown files, then it's possible that you might have added a shared folder, or enabled computer backups, which could result in a large increase of files.

 

Have you noticed any recent events which could show this?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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