On IOS, when I try to create a shared link I get a message "Unable to Generate Link - Something went wrong, and we weren't able to create a shared link."
On my laptop using Windows, when I try to create a shared link it gives me an error saying "You don't have permission to share this file".
These are my uploads and I don't see why I wouldn't have permission to share my own files. I have shared links in the past, but I am now unable to share any of my new uploads or even create links for my old uploads.
I am becoming quite frustrated, and Dropbox's labyrinth "customer support" website has been useless. Any help would be greatly appreciated.
Hi @Jaymaymay; welcome to our Community and happy Monday!
It seems like your shared links might have been banned; could you clarify how long have you been getting this error?
Since you've been having this issue for some time now, would it be OK if I reached out via email to investigate this further @Jaymaymay?
While we're at it, could you elaborate a tad on your query @Atanas-bg?
Are you also getting the error mentioned by the OP or another one perhaps?
How long has it been happening for you?
Thanks for the quick reply @Jaymaymay; I just sent you an email so we can have a better look into this.
Whenever you find some spare time, please take a look at your inbox and we'll take it from there.
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