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I need HELP. Made a mistake reinstalling Dropbox and synced everything. Not tech savvy

I need HELP. Made a mistake reinstalling Dropbox and synced everything. Not tech savvy

Michelle56
New member | Level 2

When I got a new IPhone I added Dropbox to it. Got a notification that I had Dropbox on too many devices so I thought I deleted it from my old phone, I accidentally deleted it from my husbands desktop computer instead.  When I reinstalled it, apparently requested that it sync the entire desktop to Dropbox, immediately filling it up. I don't keep a lot of information in my Dropbox, just important documents, etc.  Then when I added ITunes all the music went into Dropbox as well and it doesn't need to be there because it is in another folder.  After a long, unsatisfying Geek Squad session, we were only able to move a few files from Dropbox but it is still full and showing syncing mypc.  I have no idea how to stop everything from going automatically into Dropbox. It's like it's on a continuous loop, I need room freed up so I can actually move some important documents in it.  I am clueless as to how to fix this and if it can even be fixed. If anyone can give me non technical easy to follow help I would greatly appreciate it!!

1 Reply 1

Re: I need HELP. Made a mistake reinstalling Dropbox and synced everything. Not tech savvy

Здравко
Super Collaborator | Level 20

Hi @Michelle56,

Take a look here. 😉

Hope this helps.

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