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I need help with iPad and dropbox and MS word

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I need help with iPad and dropbox and MS word

New member | Level 2
New member | Level 2

I need help because recently I always experience I can't upload my files to dropbox. (I work with my ipad pro using MS word or powerpoint). After I finish my work, I save it then it shows me ... upload pending all the time.. and I check with my dropbox (using my laptop), the file is empty. 

 

What should I do? Anyone can help?

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Re: I need help with iPad and dropbox and MS word

Dropboxer
Dropboxer

Hi @traceyy; welcome aboard and thanks for posting on our Community!

 

As a first step, can you try another network after rebooting your iPad and let me know if you get the same results?

 

In case you do, I'd appreciate a screenshot of the exact error you get so I can have a further look into this.

 

While we're at it, what's the version of our mobile app installed on your iPad and your iPad's exact OS? 

 

Let me know what you find! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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