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I need my old data

I need my old data

Rsheikh7
Explorer | Level 3

I have old account of my email id [email removed as per Community Guidelines]  I need some file how I recovered please tell me

5 Replies 5

Re: I need my old data

teetee3919
New member | Level 2

following

Re: I need my old data

Mark
Super User II

Just use the old email address and your password to log in. 

 

However, if you do not have the password and do not have access to the email account I'm afraid the account is lost.


 


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Re: I need my old data

Lori
Dropboxer
Hey @Rsheikh7, let's see what we can find on this together.

Have you tried restoring your file, using these steps? Keep in mind that if you have a Dropbox Basic account you can recover deleted files for 30 days.

You can check more regarding your subscription, by using this page. 

Let me know what you find!

Lori
Community Moderator @ Dropbox
dropbox.com/support


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Re: I need my old data

Rsheikh7
Explorer | Level 3
My old account deactivated it company these is my new accounts

Re: I need my old data

Mark
Super User II

Once an account is deactivated I'm afraid its permanently deleted - you cannot recover it. 


 


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Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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Top contributors to this post

  • User avatar
    Mark Super User II
  • User avatar
    Rsheikh7 Explorer | Level 3
  • User avatar
    Lori Dropboxer
  • User avatar
    teetee3919 New member | Level 2
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