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I received an email that someone wanted to access a file in my account

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I received an email that someone wanted to access a file in my account

New member | Level 2

I received an email from DropBox stating a person I did not know (with e-mail) wanted access to one of my files in my DropBox account. How did this occur?

 

3 Replies 3
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Re: Security

Dropboxer

Hello there @rarkyrie, I'd be more than happy to help look into this with you. 

 

The first thought that comes to mind is that it could be that a member who already is a member shared it with someone else, but you are the one that can grant them access. 

 

For this reason, could you let me know if this is a Paper doc or a regular file? If it's just a file, could you let me know the file type? 

 

Keep me posted!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Security

New member | Level 2

It's a .pdf that the unknown person is requesting. How could they even know the document exists?

 

Please advise. 

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Re: Security

Dropboxer

Thanks for getting back to me, @rarkyrie

 

It could be that another user tried to open the invitation from another email address which did not have access to the shared file.

 

Since you don't recognize the email address, I wouldn't give access to them, if I were in your shoes, and I'd check with the other members of the shared file in case they have additional information. 

 

Let me know what you find, cheers!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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