My photographer sent over photos through drop box but she said there was supposed to be 10 and only 5 downloaded and that was over a month ago. She said that drop box was having an issues and it should be fixed but still hasnt been and i would to know where those photos are.
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In that case, those additional files may have never made it to our servers from your photographer's end when they uploaded them in the first place @alaux1.
Can you maybe contact them to see if that's the case indeed?
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