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I update a file in dropbox desktop version but it shows me an old version

New member | Level 2
New member | Level 2

On 2019/12/05 I updated a file but on 2019/12/06 I did not show the update that was made. Show an old October version

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Re: I update a file in dropbox desktop version but it shows me an old version

Dropboxer
Dropboxer

Hey @A_Soria, thanks for checking in with us. 

I'd be more than happy to help, I'll just need a bit more info to make sure I have a solid understanding of what you're seeing. For example:

  • Which version of the file do you see via the website? 
  • What does your Dropbox icon show that's next to your computer's clock when you click on it?
  • Is this file in a shared folder or in a regular/private folder?

Any additional info would be very helpful. Thanks!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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