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I've deleted some files 1 year ago & I'd like to recover them for a fee. Is it possible?

sarahgamal New member | Level 2
New member | Level 2

how recover my files along 1 year.... necessary....

any price

1 Reply 1

Re: recover my files any price

Dropboxer
Dropboxer
Hey @hocusprocus, sorry to hear about your missing content. 
 
Generally speaking, there is a 30-day recovery window (or 120/180 days on a Business/Professional plan) when it comes to restorations. What’s your current plan if you don't mind me asking? 
 
By the looks of it, you can’t access these files’ version. If so, then I’m afraid that I’ll have to be the bearer of bad news for you this time. This is happening because the only feature that would grant you access to these files’ history would be extended version history or unlimited version history, which are both no longer available for purchase. 
 
I understand that this isn’t ideal to you, however I hope it helps you clarify matters to a certain extent! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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