I am trying to send an invitation to someone to share a folder with me, but I got a message that I reached the limit in the 24 horas. However, it has been more than a year since I have sent an invitation to someone! How can I solve this???
Solved! Go to Solution.
Hi @lilianaaugusto; welcome to our Community!
I'm sorry to hear you're having issues with sharing; could you please send me a screenshot of the exact error you get so I can have a visual as well?
Thanks for the screenshot @lilianaaugusto!
If you've been getting this error for over a year, I'd suggest using an incognito window while NOT logged into any account to contact our support team through this form (providing as much information as possible) so we can assist with account specific information.
I hope this gets resolved for you soon.
Hi @DUC72; welcome to our Community and sorry to hear about this.
As your query seems to echo this discussion, I moved your post under this thread.
At your convenience, please take a look and let us know if you have any follow up questions.
Hey @jvmtaga, thanks for checking in with us.
I'd be more than happy to help, so I've sent you a ticket to have a better look into this with you.
When you get the chance, check your inbox and we'll take it from there. Cheers!
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