I upgraded my macOS to Big Sur a few hours ago and I noticed that all my Dropbox images stored online weren’t showing their thumbnails anymore.
I tried to restart Finder, re-install Dropbox, run disk repair, reboot and other things, but none worked.
If I download the image, I can see the thumbnail after restart the Finder. But if I sync the image to online and restart the Finder, the thumbnail disappear again. These were working until the Big Sur upgrade.
The Dropbox it’s not working as should be with Big Sur?
I just dropped by to let you know that our team is aware of the issue and actively working on it.
I'll keep you posted with any updates that might come my way
Same here app not working at all. Updated to Big Sur yesterday on my older Macbook early 2016 with the 1,2 Ghz Dual Core Intel m5 processor. Everything worked like a charm so decided to also update my Macbook Pro 2019 with the 2,3 GHz 8-Core Intel Core i9. With the result described above quite frustrated with Dropbox (been a client for many years) Tried the Beta build 101.3.422 fix proposed on some forums. Works for a minute but then the impossible to turn off Dropbox auto update seems to overwrite the Beta version and ruin it again...
I contacted Dropbox Support via the chat. They adviced me to do a complete reinstall to fix the problem. This does not affect or remove the files in the dropbox folder. Will take writing some commands in your TERMINAL app but works like a charm.
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