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Incomplete file when downloading a zip file form Dropbox

Incomplete file when downloading a zip file form Dropbox

Anna2021
New member | Level 2

Hi,

I am trying to download a zip file shared on Dropbox. The size is 16G.  The downloaded file is incomplete, and I get different size of downloaded file every time. I have tried many times and no error is reported. Can anyone help me on it ?

Thank you!

Anna

1 Reply 1

Re: Incomplete file when downloading a zip file form Dropbox

Walter
Dropboxer
Hey @Anna2021, thanks for posting on the Community and sorry to hear you're having issues with this.

Could you please check if you get any different results after clearing your browser's cache or on another browser?

Keep me posted!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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