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Indexing not moving when I connect my computer to Dropbox

Indexing not moving when I connect my computer to Dropbox

tomsamuels
Helpful | Level 5

Today, I installed Dropbox on my 2019 27-inch Mac desktop, with MacOS Big Sur. It seems like the indexing statistics aren't moving. It's been stuck at "Syncing 28,909" files for some time, although when I pause it, and unpause it, the number sometimes changes. Is the indexing working? It seems nothing is moving, since the number isn't ticking down.

 

Thank you,

Tom

1 Reply 1

Re: Indexing not moving when I connect my computer to Dropbox

Jay
Dropboxer
Hi @tomsamuels, thanks for posting on the Community!

Could you check that the bandwidth settings in the app aren't restricted in any way?

Could you also try these steps to fix permissions and hard links to see if this helps?

Keep me updated with any progress!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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