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Indication of downloads when downloading disabled

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Indication of downloads when downloading disabled

New member | Level 2

Hello,

I've disabled downloading for a video file in "Link Settings", but in "Traffic and Insights" it indicates that some downloads are occurring with that file, in addition views. I have the individual Professional plan. Can anyone tell me what is happening? Thanks very much.

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Re: Indication of downloads when downloading disabled

Dropboxer

Hi there @Andrew Riddoch; welcome to our Community!

 

Can you please let me know if you notice this happening only on a specific shared link you've disabled downloads for or others as well? 

 

Did you disable the downloads when you first created the shared link or at a later point? 

 

Any additional information will be more than welcome, Andrew. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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