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Issues since latest ios11.0.1 update on IPad.
Error in excel, word, PowerPoint when “Save as” and selecting a Dropbox file.
Error message is “Cannot Save File. That file name wont work because it includes invalid characters or it’s too long. Please try a different name. “
Have tried saving the file with the file name A but still have same issue.
Same error is generated when exporting as a PDF to Dropbox.
Had been working fine until recent update of both iOS, Dropbox and office apps.
No issues creating pdf or saving as different name to other cloud drives and to ipad.
So true, finger pointing, apple->Ms->dropbox.
I am also having the same problem on iPad Pro. I have a bunch of files with yellow triangles and exclamation points saying the files have not been uploaded, upload failed. I have tried deleting and reconnecting dropbox and it doens’t work. Also get the yellow ribbon on top of documents saying there is problem and the file can’t be uploaded. I am them prompted to save a copy and sometimes it does and other times it doesn’t.
I work remotely often and this is a critical function. It appears this issue has been identified some time ago. It needs to be fixed ASAP.
Sanchez
Community Moderator @ Dropbox
dropbox.com/support
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All of my Microsoft and Dropbox apps have been updated, and my OS system, I have been experiencing the same issue and your support team just told me its not a problem with Dropbox go to Microsoft. If you are going to offer a service that is meant to be inclusive/integrated make sure it works. At this time I have been experiencing this issue for months and for a frequest business traveler who works primarily from their iPad Pro and iPhone this is extremely frustrating.
What is the solution?
Sanchez
Community Moderator @ Dropbox
dropbox.com/support
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Interesting thing happening. I am in Malaysia, and everything is syncing together perfectly. For the past six or eight months in the US, it hasn’t worked. Maybe coincidence, who knows?
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