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Is Smart Sync compatible with Lan sync

Explorer | Level 4

Is dropbox's Smart Sync feature compatible with Lan Sync (https://help.dropbox.com/installs-integrations/sync-uploads/lan-sync-overview).  Or in other words, can we have clients use the Smart Sync option but still benefit from the Lan Sync system for sharing files over a local network?

 

I found an old ticket about it here but it's now closed (https://www.dropboxforum.com/t5/Dropbox-files-folders/Is-Smart-Sync-Online-Only-incompatible-with-LA...). It mentions that it was not supported, but it's more than 2 years ago and perhaps things have changed?

1 Accepted Solution

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Re: Is Smart Sync compatible with Lan sync

Dropboxer
Dropboxer

Thanks for getting back to me, @pieterschiettecatte

 

You can use Smart Sync, but the files have to be present locally on at least another device and be on the same network when using LAN sync.

 

I hope this helps!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Is Smart Sync compatible with Lan sync

Dropboxer
Dropboxer

Hi there @pieterschiettecatte, thanks for reaching out to us on the Dropbox Community - welcome aboard!

 

Out of curiosity, are you already using Smart Sync along with LAN sync simultaneously and are having issues? 

 

Keep me posted!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Is Smart Sync compatible with Lan sync

Explorer | Level 4

Hey Lusil,

 

I'm doing some research for my office. We're a 75 people architecture firm that is considering putting our files on the cloud so it's easier to work from home. We have about 15terra of data, a good chunk of it are files over 1gb.  We're currently in the process of comparing all the different cloud storage services.

 

I had listed 'lan sync' as a major plus for dropbox because it would allow us to download large files faster when we're working from the office because we could download them over the lan network. It would also reduce the strain on the download portion of our internet connection in the office. 

 

However, we'd also have to enable smart sync (obviously no laptop has enough storage to download the entire server to it), and I want to make sure lan sync still works in that scenario. 

 

Based on what I've read on the community boards, it sounds like lan sync is not supported when you're using smart sync? Can you confirm?

Highlighted

Re: Is Smart Sync compatible with Lan sync

Dropboxer
Dropboxer

Thanks for getting back to me, @pieterschiettecatte

 

You can use Smart Sync, but the files have to be present locally on at least another device and be on the same network when using LAN sync.

 

I hope this helps!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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View solution in original post

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Re: Is Smart Sync compatible with Lan sync

Explorer | Level 4

Thank you Lusil.

 

I understand how Lan sync works, but I was lead to believe it does not work (as expected) when using smart sync because of this post on the dropbox forum: 

https://www.dropboxforum.com/t5/Dropbox-files-folders/Is-Smart-Sync-Online-Only-incompatible-with-LA...

 

Could you perhaps confirm that what this user is reporting has been resolved now?

Highlighted

Re: Is Smart Sync compatible with Lan sync

Dropboxer
Dropboxer
I had a look on this and it seems as though the team had made changes that should have resolved the issue reported in the thread you mention.
 
If you experience any trouble along the way though, don't hesitate to reach back to us and we'll make sure to get back to you as soon as possible. 
 

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Is Smart Sync compatible with Lan sync

Explorer | Level 4

Thanks Lusil!

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