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Is it possible to permanently delete multiple files/folders?

Is it possible to permanently delete multiple files/folders?

Tom V
Collaborator | Level 8
Go to solution

Is there presently a way to permanently delete a whole lot of files & folders at once? I have seen instructions that refer to clicking a trash can in order to do so; but I don't see a trash can. I can see a way to delete files one at a time, but I have hundreds to permanently delete. Thank you.

13 Replies 13

dawnbowles
New member | Level 2
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I agree - I've been off dropbox for quite some time and just starting using it again. I'm trying to clean up my files but Dropbox makes it very hard to do so.  I'm leaving again.  I don't appreciate being forced to use more data than I need.  Was a good idea but you've gotten greedy now.  Too bad.  This is taking hours of precious time when it should take minutes.

Daphne
Dropbox Staff
Go to solution

Hey there @dawnbowles,

Can you let us know a little more info on exactly what you're trying to achieve and where you're running into an issue? Are you trying to delete files from your account, or permanently delete multiple files at a time? If you can provide a little more detail on your issue, I'd be more than happy to help!

Keep me posted - thanks!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Orangitang
New member | Level 2
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If you're still trying to permanently delete multiple files from the Deleted Files page, you can click on one item and hold shift while clicking towards the end of the list. Then select "Permanently Delete." We should really have a "Select All" button, I have thousands to delete...

Baz2
New member | Level 2
Go to solution
It's October 2020 and Dropbox has failed to provide a select all button .
Your strategy is unsustainable and makes no sense. I've cancelled my subscription and moved to one of your rivals. I can't seem to delete files in the app ...
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    Baz2 New member | Level 2
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    Orangitang New member | Level 2
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    Daphne Dropbox Staff
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    dawnbowles New member | Level 2
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