cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn all about how Alex on the Community team used Dropbox in college here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Is it possible to turn off Smart Sync?

Is it possible to turn off Smart Sync?

PunchWand
New member | Level 2

Is it possible to turn off Smart Sync? 

It behaves unlogically (turning local sync on via Mac OS Finder's Dropbox Menu rarely works on folders for example) and can make working difficult because the locally synced files of some projects are not consistently synced locally.

I did prefer the old Selective Sync / Choose folders to sync way of doing things.

1 Accepted Solution

Accepted Solutions

Re: Is it possible to turn off Smart Sync?

Mark
Super User II
Inside of the Preferences menu on the Sync tab you can choose it to always go to 'local' (as I have).

 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

237 Replies 237

Re: Is it possible to turn off Smart Sync?

Mark
Super User II
Inside of the Preferences menu on the Sync tab you can choose it to always go to 'local' (as I have).

 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

Re: Is it possible to turn off Smart Sync?

jeasley
Explorer | Level 4

I've set it to local but still have to wait to view files in Finder for it to "download" I would like to sync the folders I have specified and not wait when my wifi is spotty.

Re: Is it possible to turn off Smart Sync?

jfagan45
Helpful | Level 5
I have the same problem. Dropbox has not been helpful in resolving this problem.

Re: Is it possible to turn off Smart Sync?

jfagan45
Helpful | Level 5
This solution is only a partial help. I still have to download files to keep them local. I want them available locally without having to download.

Re: Is it possible to turn off Smart Sync?

Mark
Super User II

If you have the desktop client installed (www.dropbox.com/downloading) and do not have any folders hidden as per Selective Sync (https://help.dropbox.com/syncing-uploads/selective-sync-overview) with everything set in Smart Sync to local only (https://help.dropbox.com/desktop-web/smart-sync) they will be local.

However, the first time you change it to local only the files WILL NEED to download. That cannot be avoided.


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: Is it possible to turn off Smart Sync?

exceladdict
New member | Level 2

I am so angry at smart sync. Despite turning it off everywhere I can see, when I selectively sync a folder, it doesn't download like dropbox is supposed to. I have to open the folder in windows for the files to download.

 

I wish at an admin level I could disable smart sync entirely for our business account. If I want a folder, I'll selectively sync it.  

 

So frustrating. I've thought that dozens of gigs of files have downloaded and then gone offline to find I don't have any of them.

Re: Is it possible to turn off Smart Sync?

Whatchamacallit
Helpful | Level 5

DOES NOT WORK. It keeps downloading them with a little gray cloud icon each of them, isntead of the typical green checkmark.

 

A pain in the *** every time you want to open a file supposedly already downloaded.

Re: Is it possible to turn off Smart Sync?

Mark
Super User II
What does not work?

Can you give us more info as to what you are doing and the steps you are taking when adding the files.

 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: Is it possible to turn off Smart Sync?

KPuhoi
New member | Level 2

Encouraging to see this is getting some attention. Discouraging to see little is being done about it. Have been trying to figure out smart synch all morning and came to the conclusion that it is another product of some developer saying "wouldn't it be a great idea if ..." without giving much thought about the automation aspects that many users (like myself) dislike considerably. 

 

There should be a function to simply "turn smart synch off" rather than all this local and cloud stuff which can confuse many users. I have followed tha dvice of this thread but to no avail.

 

I seriously wish some other company would provide a cloud storage as comparable and affordable as DB because I would take my business across to them in a heartbeat given all the changes that have happened over the years.

Poll
Do you work or study in the creative industry? If so, which area?
If you use Adobe, don't forget to check out our latest integrations update here.
Who's talking

Top contributors to this post

  • User avatar
    CalmKenan New member | Level 2
  • User avatar
    Amara2016 Helpful | Level 5
  • User avatar
    Ross_CDS Helpful | Level 6
  • User avatar
    Matthew Read Helpful | Level 5
What do Dropbox user levels mean?
Need more support?