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Is there someone I can call to recover a file that was deleted 31 days ago?

Is there someone I can call to recover a file that was deleted 31 days ago?

asc_11
New member | Level 2

I had a file accidentally deleted 31 days ago. Is there someone I can call to try and recover?

1 Reply 1

Re: Is there someone I can call to recover a file that was deleted 31 days ago?

Rich
Super User II

@asc_11 wrote:

I had a file accidentally deleted 31 days ago. Is there someone I can call to try and recover?


No, there isn't. Phone support is only available with Business accounts via a call-back. There is no published number to call. Also, files deleted beyond the recovery window (30 days for Basic, Plus and Family accounts) cannot be recovered.

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