I have my Work and Personal accounts linked with a Plus account, but wanted to upgrade my Work account to Professional so that I'd have Smart Sync.
Aside from the increased space, I mainly want to upgrade from Plus to Professional to have the Smart Sync feature on my Work account. However, when I upgraded to Professional, it applied it to my Personal account instead of Work. On my Macbook, I can use the Smart Sync for my Personal account, but my Work account does not have the option (only Selective Sync option is available). Anyone else had this issue?
Other notes: I have a team folder that I use with my Work account that was setup when I used a trial of Dropbox Business, but ended up cancelling after my trial, yet the Team folder stayed. I don't need that "Team" folder necessarily if it matters or affects how Dropbox views my account in regards to Smart Sync. I have only one other person I work closely with, so I can't justify Dropbox business for $45/mo, when really all I need is 1 Professional account for me, and 1 Plus account for my partner ($30/mo).
Thanks for the help in advance!
Solved! Go to Solution.
I have both a work and personal account. I went to upgrade my work account to the plus account and it applied it to my personal account. How can I have that upgrade applied to my work account? I may be able to link these accounts, however I can no longer access my personal account and have not used it in years. How can the upgrade be applied to my work account? And how can my personal account be deleted so there isn't a mix-up in the future?
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