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Issue with permissions when loading Dropbox

Issue with permissions when loading Dropbox

Explorer | Level 3

When I start the computer in the morning I get the following message from dropbox:  

"Dropbox needs to change permissions for the Folder: /Users/[name]/Dropbox

Enter your password to allow this"

I do this and every thing works.  I have delinked and reinstalled idropx on my Imac using Big Sur  and it still happens

9 Replies 9

Re: Permissions

Dropboxer

Hi @Orzel, thanks for taking the time to message us!

 

Did you upgrade to Big Sur and perhaps change your username for your Mac device? Could you try installing the app using this link to see if this helps?

 

If you need any further assistance, please let me know!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Permissions

Explorer | Level 3

I have installed Big Sur but not changed my user name.  I did what you suggested and will see if it works.  Thanks

Re: Permissions

Dropboxer

No worries, keep me posted!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Permissions

Explorer | Level 3

Thanks - it seems to have worked for the last couple of days

 

Re: Permissions

Dropboxer

Much appreciated for the update @Orzel. Let me know if anything changes.

 

Enjoy your weekend!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Permissions

Explorer | Level 3

I am afraid it did it again on statup this morning

 

Re: Permissions

Dropboxer

If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Permissions

Explorer | Level 3

i am on a basic plan

Re: Permissions

Dropboxer

Do you have more than 3 devices connected on the account? If not, try the advanced reinstallation and let me know how it goes.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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