Dropbox files & folders
Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.
Grateful for any help.
I used to have a dropbox account that I used exclusively to share files with my cousins. Simple, non-dramatic, non-proprietary. Grandma's immigration papers. Wedding photos.
Then my clients-I have no idea how or why or how they even knew I had a dropbox account or how to access it-started dropping proprietary, top-secret, private files in there and sending me an e-mail to tell me they had done so.
First thing I did was change the password so my scores of cousins couldn't possibly get into my clients' proprietary files.
So how do I let my cousins see the family files and make sure that they don't see my clients' proprietary files? I need an absolutely foolproof solution. Even though my clients dumped stuff in there without my foreknowledge or permission, I am responsible for keeping the stuff confidential.
I need an expert. Thank you for any thoughts!
BTW, I thought about moving the "family" files to another account, but the job is somewhere between daunting and impossible. We are talking 20+ years of stuff.
Thank you!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
and thanks to Hannah for her response. Now I know it can be done.
Some of us didn't grow up with computers. Every platform has its own set of - if you will forgive me - quirks.
I am confident now that I can keep the different sets of documents separate, but am still confused about the mechanics.
Should I establish 1 folder for family documents and move my gazillion documents into that?
How do I give my cousins permission to view them without giving them permission to view my clients' files?
Do I have to give each of my +- 105 cousins permission separately?
Until people started dropping proprietary files into my dropbox account without permission or forewarning, I just gave everyone the userid and password. Given the content of the files, there were literally no privacy issues. Now I presume if I give them the userid and password they will be able to see everything?
Can you help me with the mechanics, please? Thank you!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.
Sound good? Let's get started.Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!