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Link to pdf dropbox file is converted to html file for recipient

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Link to pdf dropbox file is converted to html file for recipient

Explorer | Level 3

Each month I load a pdf file to dropbox and link the file in an email to members to download and read.

 

Until  June 2020 the readers received the file and could download it as a pdf.  However, today whilst the link showed the file as a pdf the readers could only download the file as a xxxx.pdf.html file.  I can see that the file starts and continues as a pdf until the download is attempted when it somehow converts to html.

 

How do I fix this problem?

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Re: Link to pdf dropbox file is converted to html file for recipient

Super User II

@pmurray45 wrote:

However, today whilst the link showed the file as a pdf the readers could only download the file as a xxxx.pdf.html file.


That's not Dropbox, as it doesn't convert your files like that. Most likely, the person downloading is using the download function in their web browser, which just saves the web page as an HTML file, instead of the Download button on the Dropbox page.

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