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List of deleted files, even over restoration limit

List of deleted files, even over restoration limit

Xavier6
Explorer | Level 3

Hi,

 

I understood that files can't be restored after it have been permanently deleted. But is there a way to at least get a list of these files and folder wihtout being able to recover them? Like to be sure it has been once on dropbox?

Could rewind be a solution to me? I'm looking for files that coumd have been on dropbox late 2014, early 2015.

 

Thanks for your help, and sorry if it's a reccuring topic.

 

Regards,

1 Accepted Solution

Accepted Solutions

Re: List of deleted files, even over restoration limit

Jay
Dropboxer
Hi @Xavier6, thanks for messaging today!

The events page would be a way to see a list of files deleted on your account.

However, the full events page wouldn't go back as far as 2015, if you're on a Dropbox Basic plan, due to how long ago it was.

Dropbox Rewind wouldn't be possible, since it can only go back as far as 180 days on a Dropbox Professional or Business plan. If you're on a Basic plan, upgrading to one of those plans now isn't retroactive either, meaning anything deleted outside of 30 days would be irrecoverable, even via our support team.

If you need any more information, feel free to message back!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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1 Reply 1

Re: List of deleted files, even over restoration limit

Jay
Dropboxer
Hi @Xavier6, thanks for messaging today!

The events page would be a way to see a list of files deleted on your account.

However, the full events page wouldn't go back as far as 2015, if you're on a Dropbox Basic plan, due to how long ago it was.

Dropbox Rewind wouldn't be possible, since it can only go back as far as 180 days on a Dropbox Professional or Business plan. If you're on a Basic plan, upgrading to one of those plans now isn't retroactive either, meaning anything deleted outside of 30 days would be irrecoverable, even via our support team.

If you need any more information, feel free to message back!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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