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Live photos in 2020

Live photos in 2020

New member | Level 2

I am having a hard time trying to make this work. I found an old post or FAQ that uploading a live photo manually will preserve the live photo function. I have also enabled auto upload. All photos are stored in a HEIC format. I tested if dropbox was preserving Live Photos by deleting the photos on my iphone and redownloading the copy stored in my dropbox. It always saves as a flat photo and removes the Live Photo function. Is there a way to preserve the live photo function on dropbox? So far I have not found a way.

2 Replies 2

Re: Live photos in 2020

New member | Level 2
I have tried both sync and manual upload and both methods failed to preserve the live photo feature.

Re: Live photos in 2020

Dropboxer

Hey @justauser; welcome to the Dropbox Community!

 

Can you please let me know if this Help Center article helps at all?

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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