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Locked Shared Folder cannot be removed

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Locked Shared Folder cannot be removed

New member | Level 2

I have a shared folder that I removed myself from.  It now shows a lock on the icon.  However I cannot remove the file from my Dropbox... (and I am the machine admin...)

Capture.jpg

1 Accepted Solution

Accepted Solutions
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Re: Locked Shared Folder cannot be removed

Dropboxer

Hi there @sdotson, thanks for checking in with us. 

As a first step, could you please check if you see the shared folder when you navigate to the website

Let me know what you find!

PS. I removed some personal info included in your screenshot for security and privacy purposes as per our Community Guidelines


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

4 Replies 4
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Re: Locked Shared Folder cannot be removed

Dropboxer

Hi there @sdotson, thanks for checking in with us. 

As a first step, could you please check if you see the shared folder when you navigate to the website

Let me know what you find!

PS. I removed some personal info included in your screenshot for security and privacy purposes as per our Community Guidelines


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Re: Locked Shared Folder cannot be removed

New member | Level 2

It is there.  And I was able to delete it from the web interface.  Not sure why I could not from the File Explorer.  Thanks!

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Re: Locked Shared Folder cannot be removed

Dropboxer

Glad to hear that you were able to resolve this, @sdotson

If you have any other questions or you'd like help with anything else, just give me a shout. 

In the meantime, have a lovely day ahead! 


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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Re: Locked Shared Folder cannot be removed

New member | Level 2

BD_folder_cant_delete.JPGI was able to delete it from the web page but not from explorer.

Even when i give admin permission i can not delete it.

The shared folder was originally shared with me from someone else.

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