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Logic Pro X Files being converted to folders... can't open

Explorer | Level 3

I'm having an issue with Logic Pro X files being converted to folders which can't be opened.  I see that this was previously reported but no solution was ever published so i'll repost it here.

dropbox seems to be doing something strange with Logic pro X project files.

when I add the project file on dropbox, it' hiding the files (for example - I've got a folder within that it has the project file and other files), rather then the same files showing as it dose on my local machine,  

I get 3 folders on dropbox: Alternative, media, resources (the root folder I create has the same label). in which there seems to be lots of different files, but not the actual project file or the original file.


5 Replies 5
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Re: Logic Pro X Files being converted to folders... can't open

Dropboxer
Dropboxer

Hi @joepope7, welcome back! 

Sorry to hear you did not get a solution to the issue you are having with Logic Pro X files, it appears that your last post was solved due to inactivity

In order for us to be able to look into this, could you provide me with the below info?

  • Screenshots of what you are seeing/any errors.
  • Are you getting the same behaviour on both a different browser and incognito/private mode?
  • How are you uploading these Logic Pro X files (via the website, or the Dropbox desktop app)?

Thank you in advance!

 


Celeste
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

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Re: Logic Pro X Files being converted to folders... can't open

Explorer | Level 3

It doesn't matter if i'm online or in the app, the result is the same.  First let me tell you normal behavior.  Typically I can open a logic file and it opens it via the app, OR in Logic i open the file from there by clicking on the parent folder.  It loads all the relevant data and off i go.  

Happy Path Parent:  I click on the folder and open it.

https://www.dropbox.com/s/8upiussavu00azn/Screenshot%202019-09-11%2020.47.06.png?dl=0

Happy Path When Selected:  The files load and the file loads into Logic Pro X normally.

https://www.dropbox.com/s/g2sbjsch1q7ck6s/Screenshot%202019-09-11%2020.48.20.png?dl=0

 

In this case, if i click on the parent file from dropbox it opens up to the 3 folders i mentioned earlier.  if I continue to drill down i'll eventually get to individual audio files.  IF i click on those then it opens up I-tunes and tries to play it that way.

Sad Path Parent:

https://www.dropbox.com/s/720bsyu7o8a9uik/Screenshot%202019-09-11%2020.42.18.png?dl=0

Sad Path Children:

https://www.dropbox.com/s/u98bfcluydnn751/Screenshot%202019-09-11%2020.43.36.png?dl=0

 

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Re: Logic Pro X Files being converted to folders... can't open

Dropboxer
Dropboxer

Thank you for the detailed info @joepope7!

In order to look into this a bit deeper, I have reached out to you via email to the email address associated with your Community profile.

Do keep an eye out for my email and send me a quick reply when you can so that we can continue working on this together. 

Thanks!

 

 

 


Celeste
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Highlighted

Re: Logic Pro X Files being converted to folders... can't open

New member | Level 2
New member | Level 2

Hi, I am having a similar problem with my Logic Pro session in Dropbox. I have shared it with others who are able to open the Session, but when I try to I get only a 383 MB file and no audio files. I can see the audio files in Dropbox (web) (Alt, Media, Resources) but the app (Logic) is not accessing/opening them as it usually does.

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Re: Logic Pro X Files being converted to folders... can't open

New member | Level 2
New member | Level 2
I was having similar issues, moving logic project files, not the logic folders but the self contained logic files that launch logic when you double click on it, and they were showing up in the shared folder as three folders of stuff. Then, around four weeks ago, I moved a logic file into a shared folder and it worked fine. The person on the other end saw it appear and was able to double click it and launch logic. Before we had to zip the logic file then unzip after dragging it from the shared folder, which was more difficult than just sending it as an attachment etc
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