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Loss files

Loss files

Donatella
New member | Level 2

Hy, I have a problem bacause i have loss the file that i have share with my accunt in drop. I have a basic account that indicates to be full to 700 it's possible that drop lock this files? how can i recover this files? 

Thanks 

 

Donatella Sclaverano 

1 Reply 1

Re: Loss files

Rich
Super User II

@Donatella wrote:

Hy, I have a problem bacause i have loss the file that i have share with my accunt in drop.


Any files that are able to be restored can be found on your Deleted Files page. If it's been more than 30 days since they were deleted, or if they were deleted permanently, they cannot be restored.

 

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    Rich Super User II
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