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Lost Files

Lost Files

New member | Level 2

Hello,

I didn't delete my files but somehow I lost it. I can't find my folder anywhere, and I checked all folders and possibilities. 

How can I fix this?

Thank you. 

1 Reply 1

Re: Lost Files

Helpful | Level 6

Hello IvanaTomic,

 

First, check if you can find the files under the "Deleted Files", with the "Show deleted files" function or with the Search bar under All Files.

If you can't find it there and you have Dropbox Plus, Family, Professional or are a Business user, you can use the Dropbox Rewind feature. It reverses all changes of your account, so accidentally deleted or missing files can be restored up to a certain point in time.

The last way would be to contact the support about it and let them help you out. Hopefully some of the above works for you though!

 

Sincerely,

schroedingers_cat

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