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Lost file

Lost file

Explorer | Level 3

Hi everybody

I didnt paid continued to my account and some of my files removed from the sever. 

I guess is because the files size too big...

Anybody can let me know if i paid to the account, can i get back the file?

Or apply to take back the files, thank you so much! 



1 Reply 1

Re: Lost file

Super User II

Dropbox does not remove files from the server unless its told to do so by somebody/something. So, if its very large my guess is it never uploaded in the first place. 


Unfortunately upgrading now wont change anything - changes to file recovery settings etc. are only valid from point of upgrade and are not retroactive. 


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