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Lost files

New member | Level 2

I have synced my desktop to my Dropbox, and when I open my music software, it can’t find all my samples that are saved to the desktop. All the files seem to be there but they are not showing up on anything when I try to get them. How to I get it to put everything back where it was before the sync?

1 Reply 1

Re: Lost files


Hey @Zimma; welcome to the Dropbox Community!


Can you please let me know if you're talking about the computer backup feature or if you've copied or moved those files in your Dropbox folder?


In either case, could you send me the app's status as shown in your menu bar/system tray and, if possible, a screenshot of any error(s) you might be getting?



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